Retail has always struggled with loss. The very nature of the industry invites people to visit and see all the wonderful things they too can own — assuming
Most retailers track theft like any other line item. But when was the last time we asked how theft makes customers feel? In retail, theft is often treated as
Retail metrics: How in‑store communications can improve 5 key metrics Running a profitable store takes hard work and a commitment to constant improvement. Which means that on top of the juggling act
In today’s rapidly evolving retail landscape, technology has become essential to effective store operations. However, as CEO of x‑hoppers, I’ve met retailers time and time
Welcome to my first x‑hoppers blog! I’m excited to have a space to share my thoughts on the retail industry, the role of technology, and
There’s rarely a good time to take time off when you work in retail — especially if you own the store. Though, to be fair with
Right now there’s a lot of hype about artificial intelligence, especially generative AI, and the interest is only set to continue. In fact, by 2033,
When you think of cutting-edge technology, the first industry that comes to mind may not be retail — but it should be. From AI-fueled cameras to
Driving In-Store Sales: Eight Retail Conversion Tips Capturing consumer interest — and money — is a continuously evolving challenge in retail. Right now with inflation squeezing wallets,
In an ideal world, customer-facing staff would always be visible and available to help. But the reality of running a store — let alone on a
Your employees are not only the face but the heart of your business. When a customer thinks of your brand, your logo, colors and store
