Ensure clerks give customers the instant responses that win sales now and customer loyalty in the long run.
x-hoppers connects all your shop’s employees on one voice channel to ensure your entire team can tackle problems as they arise, creating a more positive in-store experience and helping you increase conversions.
Plus, x-hoppers is perfect for gathering and generating predictive data in your retail setting thanks to its functionality as a completely integrated retail software solution.
Operating as a complete retail headset system, x-hoppers goes beyond traditional retail communications with headsets that syncs to a smart communication platform hosted in the Cloud. On this channel, every shop assistant is connected to one another while also fully available to receive in-store call point alerts and even external calls from customers.
When a customer scans a QR code, sales associates are instantly alerted that help is needed in the relevant section of the store.
x-hoppers allows you to create QR codes at products or custom totems, which the x-hoppers system logs each time they’re scanned. Use these QR codes as no-contact call points to alert sales associates and gather retail shopper data right in your store — the perfect foundation for building predictive analytics in your retail business.
When shop assistants are in constant communication, your store gets an instant security solution. Employees plugged into x-hoppers can instantly report potential threats to maintain safety.
When you have OpenAI, the tech behind ChatGPT, integrated into your x-hoppers solution, you can drive training and support by having all the answers at your fingertips. Deliver instant knowledge about every product, from ingredients or functions to stock levels with a simple spoken question.