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Press Release

x-hoppers Debuts Revolutionary AI‑fueled Retail Communication Solutions at NRF’s Big Show

Columbus, OH — January 17, 2024 — x‑hoppers today announced its successful participation in this year’s NRF: Retail’s Big Show. The event, held at the Jacob K. Javits Convention Center in New York City, January 14–16, has been a focal point for innovation in the retail industry, drawing in thousands of global brands and industry professionals.
x‑hoppers’ participation was a standout, reflecting the event’s focus on innovation and forward-thinking in the retail industry. x‑hoppers’ showcase at NRF 2024 was in line with some of the top digital consumer trends highlighted at the event. x‑hoppers’ AI‑driven communication solutions directly address these evolving shopping habits and the demands of the retail market.
Our participation at NRF 2024 has not only demonstrated our innovative strengths but also reinforced our commitment to revolutionizing retail communication. x‑hoppers is a significant advancement in equipping frontline retail workers with cutting-edge UCaaS technology and AI capabilities.
Sylvia Hölzl, marketing manager, x-hoppers
Sylvia Hoelzl
Marketing Manager, x‑hoppers
At NRF 2024, x‑hoppers unveiled new features, including an AI Coach for efficient training and AI theft detection for heightened security. These features aim to enhance in-store conversions and respond to the dynamic needs of the retail industry. The integration of wireless headsets, smart call points and AI‑powered features was particularly well-received, garnering interest from numerous retail organizations looking to equip their staff with a safe, fast, reliable smart headset solution.
The showcase of x‑hoppers at NRF 2024 comes right after its notable win of the 2023 Global New Product Innovation Award from Frost & Sullivan, further cementing its status as a pioneer in retail communication solutions.
According to the Frost & Sullivan report, x‑hoppers has been lauded for its exceptional performance, reliability and user-friendliness. The solution is driving considerable interest in retail technologies, noted for increasing operational efficiency by up to 30% in retail environments, addressing key challenges identified by 31% of industry decision-makers.


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