Wireless headsets built to keep your whole team in sync

Upgrade from walkie-talkies to secure, hands-free communication. With crystal-clear audio and instant AI support, your team stays connected, responsive and ready to serve.

How much revenue are you leaving on the shop floor every day?

Our AI-powered retail headset system gives your staff instant answers — so they capture sales instead of losing them.

x-hoppers gives your team wireless headsets that connect to an AI assistant, store systems and colleagues. They get instant product knowledge, real-time inventory data and seamless support — all hands-free. Everyone responds faster and sells more.

Next-level communication for next‑level retail:

Stay connected, always

Secure, interference-free DECT audio ensures your teams always hear what matters.

Hear every word

HD sound with built-in echo control means conversations stay crystal clear, even during peak periods.

Block out the noise

Noise-cancelling microphones focus on your voice, not the background noise from a busy shop floor.

Power through the day

Up to 13 hours of talk time and 100 hours of standby keep your team powered through every shift.

One tap to talk, ask or act

Push-to-talk makes it effortless to reach colleagues, make announcements or call on AI for support.

Smarter staff, faster service

Built-in AI assistant gives staff instant access to procedures, product info and task guidance, helping them act quickly and confidently.

Create a truly connected store

Seamlessly integrates with call points, IoT sensors and your existing retail systems to keep operations flowing.

So simple, anyone can use it

No complex menus or commands to learn. Just put it on, tap and go.

What our customers say

x-hoppers has helped our stores massively with customer engagement. It enabled our colleagues to be able to talk and communicate seamlessly, to meet the needs of our customers in terms of directing them to certain areas of the store, to spot customers that may be in need of advice.

5.0

When we first moved into the building, it was very chaotic. We had inventory in boxes in the parking lot. With the headsets, we could stay inside with a customer and speak to someone else outside, tell them what the customer needed and they could grab the stuff right away.

5.0

Faster fixes, smoother service

When communication breaks down, so does the customer experience. With x-hoppers, every team member stays connected through clear, always-on audio — making it easy to respond quickly, hand off tasks seamlessly and keep customers supported wherever they are in store.

Disconnected systems and disjointed teams

Between radios, phones, paging systems and messaging apps, store communication is a maze. This causes information to stay stuck in silos, customer calls to go unanswered and important messages to be missed, frustrating customers and employees alike.

The fix:

x-hoppers unites your entire business on one unified platform. Associates can make and receive calls, answer alerts and talk to teammates instantly from our wireless headsets. And everyone from the back office to HQ can handle calls, join a store broadcast or drop a voice message from any connected device.

Zero time for training

High turnover, seasonal peaks and outdated training tools mean new hires are often out of their depth. And without instant access to support or the information they need, even experienced staff struggle to keep up with new products and procedures, causing service to suffer.

The fix:

With x-hoppers’s built-in AI assistant, your team learns on the job. By speaking naturally to our AI assistant, associates can instantly access product and process information, get help troubleshooting or even call the right department, helping them get up to speed faster and provide customers with the right information the first time.

Slow service and missed opportunities

Customers expect fast, knowledgeable service, but struggle to find the help they need when they need it. Instead, they end up waiting ages, sometimes for the wrong answer, causing stores to lose sales.

The fix:

Smart call points and systems notifications make it easier than ever for associates to know the moment a customer needs help. Connected to the wider team and our AI assistant, staff can give customers the answers they need in seconds, not minutes, all while delivering a frictionless shopping experience.

Time wasted on repetitive tasks

From temperature checks to deliveries, too many tasks still rely on manual tracking. That means employees waste time on processes that don’t serve customers and only add to stress.

The fix:

x-hoppers connects your people, processes and smart devices in one seamless system. Automated alerts and IoT integrations keep operations running smoothly, while real-time insights help you spot trends before they become issues. And because it’s built to evolve, x-hoppers is ready to connect with the next generation of retail technology — whatever comes next.