Powering the modern convenience store
Connect your team from the pump to the register and empower your staff to serve customers faster and smarter.
Connect without compromise
Your forecourt is a unique environment that demands an uncompromising approach to safety. Which is why, alongside our standard headsets, we offer ATEX-compliant, spark-free DECT handsets, ensuring every team member — from the register to the pump — stays safely connected.
With x-hoppers, you can:
Equip every role with the right device
Connect your entire operation on a single, powerful network. Whether it’s a manager on their smartphone with our mobile app, a checkout associate using a lightweight DECT headset or staff at the pump with a spark-free handset, your team is always in sync.
Serve customers faster
Your team can’t be everywhere at once, but our smart call points can. From the gas pump to the locked alcohol case, they give customers a direct line to your associates, eliminating frustrating waits and ensuring help arrives the moment it’s needed.
Train staff anytime on the shopfloor
From handling a lottery payout to troubleshooting a fuel pump error, our AI assistant puts the answer to every question directly in your associates’ ears, ensuring procedures are followed correctly and consistently.
Streamline order pickup
Your customers order ahead for a reason. Eliminate the pickup line with real-time alerts delivered straight to the headset from smart call points, your order systems and even proprietary apps — and keep them coming back for more.
Prioritize staff safety
Keep your team safe, especially during lone-worker shifts. x‑hoppers connects to your security systems to deliver instant, hands-free alerts and offers full telephony through the headsets, giving your staff a lifeline to call for backup or emergency services 24/7.
Empower your leaders, unify your brand
Give your managers the visibility to drive consistency across all locations. Our app works on any smartphone, letting them drop into live broadcasts to coach staff or get real-time alerts so they know what’s happening, wherever they are.
Uncover your operational blind spots
Go beyond sales data. Our analytics transform communication into insight, letting you measure staff response times, track system alerts and identify your true operational hot spots. Best of all, you can export the data to the dashboard of your choice, so everything is in one place.
Get the right help, faster
Stop wasting time figuring out who to call. Whether it’s a broken cooler or a frozen POS device, x-hoppers’s AI assistant can automatically create maintenance tickets and route calls to the correct team for a faster response.
Engineered for the forecourt
Standard electronics have no place at the pump. That’s why the W-AIR LifeSaver-EX handset is purpose-built to thrive where others can’t. Its ATEX-certified, spark-free design and IP65-rated casing make it the perfect safe communication tool for your forecourt. With built-in lone worker features like a man-down alarm and an emergency pull cord, your staff has a dedicated lifeline to get help instantly, ensuring peace of mind on every shift.
An AI-powered operations engine
In the fast-paced world of convenience, your team is constantly juggling tasks, procedures and customer needs. x-hoppers goes beyond simple communication by giving your team access to a powerful AI assistant, designed to automate workflows and ensure your stores deliver consistent experiences.
An expert in every ear
Our AI assistant acts as your digital handbook, providing instant, hands-free answers to any procedural question — from food safety protocols to handling a fuel pump error. This on-demand expertise ensures tasks are done correctly every time, keeping your team compliant and confident without ever leaving the floor.
From conversation to action
Give your team a smarter way to manage their day. Our AI assistant doesn’t just announce tasks from your to-do list; it actively helps manage them. Associates can tell the AI to create a maintenance ticket or mark a cleaning task as complete, all with their voice. The AI assistant will even proactively suggest creating a ticket from their conversations, so nothing’s missed. This keeps your team’s heads up and hands free, allowing them to stay present and focused on what matters most — your customers.
Ready to build a safer, more efficient c-store?
Speak to a member of our team to discover how x-hoppers can help you create a frictionless experience that boosts customer satisfaction and increases sales.
