Why x-hoppers?
Because real-time connection changes everything
In store, seconds matter. x-hoppers unifies real-time communications and AI into one platform, helping associates react quickly, stay aligned and deliver consistent customer experiences, even when teams are stretched thin.
Technology with a human touch
Behind every great store is a team that feels supported. x-hoppers brings technology and human connection together, helping associates stay informed, managers make smarter decisions and customers feel cared for — all through one simple, real-time platform.
Connection that keeps teams in sync
With x-hoppers, associates can reach the right person instantly across departments, floors or stores. One tap brings teams together for quick decisions and faster service, without noisy overhead calls or paging delays. It’s simple, seamless communication that keeps everyone in sync.
Smart insights that power better retail decisions
Every conversation, call, smart call point, IoT device and system alert generates valuable data. x-hoppers automatically captures this information and highlights employee performance and customer engagement trends, helping you refine training, understand shopping behaviors and build predictive insights that fuel smarter merchandising and operational decisions.
Real-time visibility for managers
Give managers a view on what’s happening on the shop floor, even when they’re not there. With the x-hoppers mobile app, they can track alerts, monitor conversations and spot issues in real time — whether they’re in-store or supporting multiple locations. It’s a simple way to stay ahead of problems and keep every shift running smoothly.
Expertise on demand
Equip associates with an AI assistant that delivers live, accurate answers to spoken questions, from product details to stock availability and store procedures. No searching, no waiting and no guesswork. It’s the simplest way to speed up training, boost confidence, produce product experts and keep information consistent across every store.
Faster response times
With x-hoppers, any product, shelf label or signage can become a smart call point. When shoppers scan the connected QR code, associates receive an instant alert through their headset or mobile app — no outdated terminals, no missed signals and no overhead announcements. It’s a quick, touch-free way to get help where it’s needed and remove friction from the shop floor.
Truly connected stores
x-hoppers doesn’t just connect people — it connects your whole store ecosystem. With ready-to-use integrations and open APIs, you can bring together POS systems, IoT devices, scheduling and task tools, analytics platforms and more to create an intelligent, responsive store.
Simplify every shift with one connected system
In busy stores, the biggest gains come from removing friction. x-hoppers replaces scattered tools, slow processes and noisy workarounds with one clear, intuitive system. With x-hoppers, there’s no need to juggle two-way radios, chase colleagues or waste time searching for information. Associates work with one platform that helps teams stay calmer, more in control and focused on customers.
Tools that lift the pressure, not add to it
Retail moves fast. And without the right support, it’s easy for teams to feel overwhelmed. x-hoppers helps lighten the load by giving associates the confidence to act in the moment. With just one simple tool, they can reach the right colleague instantly, get the information they need and move through the store without hesitation or stress.
This steady layer of support makes a real difference. New hires ramp up quicker, seasoned employees feel the workload ease and stores see better engagement and lower turnover. When people feel equipped and supported, they don’t just work smarter — they thrive.
Designed for the chaos, rhythm and reality of retail
Retail isn’t quiet, predictable or forgiving, and your tools shouldn’t need perfect conditions to work. With crystal-clear audio, rugged hardware options and reliable coverage, the system works anywhere your teams do. It keeps communication stable during peaks, supports hands-free movement and adapts effortlessly to changes on the shop floor.
