
Fireside chat: Experience, efficiency and AI (Part 2)
Can AI enhance customer experience and boost frontline productivity? Absolutely. Join us for part 2 of our enlightening conversation on the future of retail. Discover how intelligent technology, beyond mere efficiency, redefines store operations, behind-the-scenes workflows and even customer interactions. In this session, we’ll cover: Customer-facing innovations The power of

Fireside chat: Experience, efficiency and AI (Part 1)
Where does AI actually add value in physical stores? Join our candid fireside chat with retail consultant Ian Scott and x-hoppers’s Ian Rowan as they unpack what’s actually working in stores. From where AI adds value (and where it doesn’t) to the importance of consistent brand experiences, this talk will

Shoptalk Fall live: In-store AI revolution with x‑hoppers
In this episode of Talk Commerce, host Brent Peterson sits down with Ian Rowan, CEO of x‑hoppers, to discuss the role of AI in enhancing retail communication and customer experience. Rowan emphasizes the importance of empowering store associates with real-time data and insights to improve sales and reduce theft. The conversation

Boosting operational efficiency
Watch our webinar ‘Unlocking Success: Boosting Operational Efficiency’ and discover how in-store technologies can drive efficiency while enhancing customer and employee experiences. Host: Sandra Rivera Featuring: Ian Rowan, CEO of x-hoppers, and Bob Lovesky, Store Operations Sr. Manager – People Mgmt. at Ace Hardware

Championing security without sacrificing CX
Does the future of loss prevention come at a cost? Can you have it all? Join our panel discussion, as we explore customer experience, elevating retail communication and the balancing act of not becoming big brother while keeping your stores secure. This session will uncover how to address challenges faced in the retail industry today