Revolutionizing home improvement retail

Unite your teams, boost staff knowledge and enhance store safety hands‑free with our AI‑powered retail communication solution.

Access specialist knowledge from anywhere

From carpentry to welding, tap into years of experience across your store estate thanks to a clever combination of our push-to-talk headsets, telephony and unique user sign‑in that lets you connect customers and colleagues to your most knowledgeable co‑workers.

With x‑hoppers, you can:

Boost conversion

Know when shoppers need help with smart call points and AI video alerts that send notifications to the headsets, helping your staff increase sales while providing exceptional customer service.

Create safer stores

Quickly communicate with forklift drivers via our hands‑free headsets and alert associates to spills, messes and falls with our AI video alerts to create a safer in‑store experience.

Streamline store pickup

Fulfill online orders faster with hands‑free team communication and physical or app‑based smart call points, making it easy for customers to collect orders in‑store or even from their car.

Handle calls anywhere

Connect your shop floor with other units, DCs, customers and vendors with x‑hoppers's built‑in telephony, empowering your staff to provide unparalleled customer service.

Increase staff retention

Boost belonging and reduce staff turnover by connecting associates and empowering them with the latest AI and communication tools, ensuring they're supported and never truly alone.

Boost staff knowledge

Give associates instant access to product, inventory or how‑to information straight from the headset with our AI assistant with no special prompts or screens required.

Prevent theft

Reduce shrink with our AI theft prevention alerts that discreetly notify your loss prevention teams of theft attempts, boosting store security without sacrificing customer service.

Uncover new trends

Pick up on frequently asked questions and new favorite products by analyzing data from smart call points, AI video alerts and the broadcast, allowing you to quickly adapt to local markets.

Creating an inspiring shopping experience

Help your customers complete the project of their dreams with:

A direct line to your staff

With our flexible smart call points, you can add call buttons to in‑store planning software, proprietary apps or on‑shelf QR codes, connecting customers to your experts wherever they are in their customer journey. And thanks to our unique user profiles, you can direct requests to associates with specific skills, ensuring your customers get the expert advice they need to turn their dreams into a reality.

Recommend the right product the first time

Empower associates to provide expert advice and navigate shortages from day one with our headsets and AI assistant. With just a push of a button, store associates can connect to their colleagues to get product recommendations and walk-throughs or instantly engage with our AI assistant, helping them manage material shortages and knowledge gaps wherever they are in store.

Ready to empower your teams and customers?

Speak to a member of our team to discover how x‑hoppers can help you create an inspirational in‑store experience that boosts customer satisfaction and increases sales.