Redefining fashion retail
Unite your teams with our smart retail headset solution, designed to streamline store operations, speed up service and provide every customer with a seamless shopping experience.
Stay ahead of shifting trends
Fashion moves fast — and so do your customers. With our powerful in-store analytics, you can track shopper behavior, spot emerging trends and understand how customers interact with your store in real time. Armed with these insights, your team can adapt quickly and deliver the experiences shoppers expect today (and tomorrow).
With x-hoppers, you can:
Serve customers faster
From fitting rooms to pickup, our smart call points and AI video alerts keep service seamless so your team is always right on time, and never fashionably late.
Never miss a sale
Low stock? Wrong size? No problem. With instant stock alerts, your team can jump in, restock fast and save the outfit — and the sale.
Streamline store pickup
Make online order pick up simple and personal with smart call points that send instant notifications to headsets, ensuring associates deliver quick, friendly service.
Communicate across sites
From “too small” to “just right” in seconds. With one quick scan from an easy-to-place QR code, customers can call staff to the fitting room fast, keeping them smiling (and buying).
Keep talent in fashion
Don’t lose great people to stress. With x-hoppers, teams stay connected, engaged and confident, even when the store is at its busiest.
Elevate staff training
Give associates on-demand access to product details, styling guides and policy information through our AI assistant — no screens, special prompts or interruptions required.
Manage peak-time traffic
Busy days don’t have to mean chaos. Smart alerts help allocate staff where they’re needed most — from checkouts to fitting rooms — ensuring smooth service even at peak times.
Runway-ready insights
From fitting room delays to shop floor slowdowns, our analytics help you spot the snags and patch them before they trip up your customer journey.
Creating a seamless shopping experience
Fashion should feel effortless. Help customers discover and buy what they love without the hassle with:
A direct line to your staff
Shoppers shouldn’t have to chase down help. With x-hoppers, staff members can receive external calls, get pickup alerts and smart call point notifications from anywhere in store, helping shoppers connect to the right person the first time.
Insights that drive service
With our flexible analytics, you can finally see what’s happening on the shop floor — from response times to frequently asked questions. These insights help you pinpoint problem areas, adapt quickly and ensure your customers always feel supported.
Ready to keep your service as on-trend as your stock?
Speak to a member of our team to discover how x-hoppers can help you create a seamless shopping experience that boosts customer satisfaction and increases sales.
