Can AI enhance customer experience and boost frontline productivity? Absolutely.
Join us for part 2 of our enlightening conversation on the future of retail. Discover how intelligent technology, beyond mere efficiency, redefines store operations, behind-the-scenes workflows and even customer interactions.
In this session, we’ll cover:
- Customer-facing innovations
- The power of agentic workflows
- How to break tech silos
- Change management
- How to plan for peaks and troughs
- Loss prevention strategies
Speakers:
- Host: Ian Rowan
- Guest: Ian Scott, Retail Consultant
Want to know where AI actually adds value to stores?
If you missed it, check out Part 1 to discover where AI adds value (and where it doesn’t) as we explore the value of consistent brand experiences.