Fireside chat: Experience, efficiency and AI (Part 2)
Can AI enhance customer experience and boost frontline productivity? Absolutely.
Join us for part 2 of our enlightening conversation on the future of retail. Discover how intelligent technology, beyond mere efficiency, redefines store operations, behind-the-scenes workflows and even customer interactions.
In this session, we’ll cover:
Customer-facing innovations
The power of agentic workflows
How to break tech silos
Change management
How to plan for peaks and troughs
Loss prevention strategies
Speakers:
Host: Ian Rowan
Guest: Ian Scott, Retail Consultant
Want to know where AI actually adds value to stores?
If you missed it, check out Part 1 to discover where AI adds value (and where it doesn’t) as we explore the value of consistent brand experiences.
