Transform your shop floor with smart retail headsets

Give your store colleagues a hands-free way to collaborate, answer customer questions and complete tasks faster. Our intuitive smart retail headset system connects your entire store and gets new hires up to speed fast — so they can confidently serve customers from day one.

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Helping your retail teams work smarter

When teams are stretched, noisy, disjointed in-store comms lead to slower responses, missed tasks and lost sales. Retail communication headsets help keep everyone connected and focused on what truly matters — the customer experience.

Built to keep up with busy store teams

Frontline teams are under pressure to do more with less. When walkie-talkies and tannoy announcements create more noise than clarity, upgrading to the right communication headsets for retail stores can make a real difference. x-hoppers can help you:

Keep staff connected in store and beyond

Give colleagues a simple way to reach the right person without ever leaving a customer’s side

Respond faster to customer requests

Make it easier to get assistance where it’s needed, from self-service checkouts to locked cabinets and everywhere in between.

Replace walkie-talkies with intuitive AI retail headsets

Move from basic radios to connected retail communication devices that make it easier to reach the right person the first time.

Help teams work more efficiently

Give staff quick access to colleagues, information and support so they can focus on serving customers.

Provide information on demand

Give staff hands-free access to AI-powered support and information when they need it.

Connect your stores as you scale

Opt for one shop floor communication system across all stores and locations so everyone is on the same page.

A day in the life with x‑hoppers

Tired of:

Here’s a more connected way to work:

Respond faster. Get the right person to customers sooner
Empower staff to do more with knowledge on demand and fewer trips across the shop floor
Keep teams connected with simple, store-wide wireless retail communication
Boost efficiency thanks to customisable hands-free workflows

What our customers say

5.0

“The real value-add we see from x‑hoppers extends beyond just colleagues talking in store. It’s the deep integration with systems like StaffSafe, the field-based communication and collaboration it enables, and how it aligns with our future roadmap, particularly with self-service checkouts. That combination makes it an incredibly powerful solution for us.”

Frequently asked questions

How are x-hoppers retail headsets different from walkie‑talkies?

x-hoppers gives retail teams clearer, more targeted communication than traditional walkie-talkies. Staff can contact the right colleague or team without the noise and interruptions of open radio channels.

Can x-hoppers replace our store intercom?

Yes. Instead of making overhead tannoy announcements, targeted calls and notifications are sent directly to the relevant team member’s headset.

Can I use x-hoppers across multiple stores?

Yes. x-hoppers is designed for retail environments and can be rolled out across multiple stores, helping teams stay connected as your estate grows.

How quickly can we get started?

The system is designed for quick deployment and onboarding, with headsets and the platform going live on the same day once the base stations are installed.

Can x-hoppers help improve staff productivity?

By reducing unnecessary trips across the shop floor and making it easier to reach colleagues and access information, x-hoppers can help teams spend more time serving customers.

What can the AI assistant do?

The AI assistant gives staff hands-free access to information and support, helping answer questions, provide procedural guidance and automate tasks such as reminders.

Can we connect our own AI assistant?

Yes. x-hoppers can integrate with a proprietary or preferred AI assistant, giving associates hands-free access to your existing solution.

Does x-hoppers provide real-time visibility?

Yes. Real-time dashboards can provide visibility into areas such as headset activity and store communication, helping managers better understand what’s happening across the shop floor.

Ready to improve your in‑store communication?

Book a free discovery call to discuss your retail needs, from communication headsets for retail stores to a complete shop floor communication system. We’ll help find the solution that works best for your business.

Wildix UK Limited

Rolt House,
Coventry Canal Basin,
St. Nicholas Street, Coventry,
West Midlands, CV1 4LY
VAT ID: 276226491

Phone: +44 247‑718‑0770

Wildix Inc.

800 N High Street Columbus, OH 43215

Phone: +1 567‑259‑6997

Wildix OÜ – Holding Company

Laeva tn. 2, 10111, Tallinn, Estonia VAT ID: EE 101984698

Phone: +372 (68) 44774