{"id":62145,"date":"2026-07-13T14:29:03","date_gmt":"2026-07-13T13:29:03","guid":{"rendered":"https:\/\/www.x-hoppers.com\/solutions\/need\/multilingual\/"},"modified":"2026-07-21T14:58:06","modified_gmt":"2026-07-21T13:58:06","slug":"multilingual","status":"publish","type":"page","link":"https:\/\/www.x-hoppers.com\/fr\/solutions\/need\/multilingual\/","title":{"rendered":"Multilingual stores – FR"},"content":{"rendered":"\t\t
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Accompagner les\u00a0magasins multilingues<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tBrisez les barri\u00e8res linguistiques et\u00a0offrez une\u00a0exp\u00e9rience d’achat plus fluide gr\u00e2ce \u00e0\u00a0une\u00a0solution de\u00a0casques intelligents con\u00e7ue pour\u00a0les\u00a0\u00e9quipes et les\u00a0client\u00e8les multiculturelles.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tDiscutons-en<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"multilangual\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"multilangual\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Une communication claire, quelle\u00a0que\u00a0soit la\u00a0langue<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tLes barri\u00e8res de la langue ne doivent plus ralentir vos \u00e9quipes ni vous faire perdre de ventes. Alors que les solutions de communication traditionnelles en magasin ignorent totalement les \u00e9carts linguistiques, x\u2011hoppers s’appuie sur l’intelligence artificielle pour les combler en temps r\u00e9el. Vos magasins restent fluides et performants, tandis que chacun\u00a0\u2014 collaborateur comme client\u00a0\u2014 se\u00a0sent parfaitement\u00a0compris.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Une communication accessible \u00e0\u00a0tous<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tDans le retail, manager des \u00e9quipes multiculturelles et accueillir une client\u00e8le internationale est une r\u00e9alit\u00e9 quotidienne. x\u2011hoppers \u00e9limine les malentendus li\u00e9s \u00e0\u00a0la\u00a0langue et transforme la communication en magasin en un v\u00e9ritable levier de coh\u00e9sion. Voici comment nous connectons vos collaborateurs et\u00a0vos\u00a0clients\u00a0:\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Des bornes d'appel intelligentes pour\u00a0une\u00a0assistance imm\u00e9diate<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tTrouver un collaborateur bilingue ne devrait pas n\u00e9cessiter d’appels micro r\u00e9p\u00e9t\u00e9s ou de recherches interminables dans les rayons. Avec x\u2011hoppers, vous pouvez placer des QR\u00a0codes d\u00e9di\u00e9s \u00e0 des langues sp\u00e9cifiques dans les zones cl\u00e9s du magasin (accueil, rayons d’articles de valeur ou cabines). Lorsqu’un client scanne le code, une alerte est envoy\u00e9e directement dans le casque des vendeurs parlant sa langue. Vous r\u00e9duisez l’attente et s\u00e9curisez vos\u00a0ventes.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Des transcriptions fid\u00e8les et\u00a0exploitables<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tEntendre plusieurs langues sur la surface de vente est une r\u00e9alit\u00e9 quotidienne. Alors que les casques basiques passent \u00e0 c\u00f4t\u00e9 des \u00e9changes cl\u00e9s, x\u2011hoppers d\u00e9tecte automatiquement jusqu’\u00e0 trois langues simultan\u00e9ment. Il\u00a0g\u00e9n\u00e8re des transcriptions d’une grande pr\u00e9cision dans les langues parl\u00e9es, permettant aux managers d’analyser et de traduire facilement les \u00e9changes a\u00a0posteriori.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Une assistance mains libres pour\u00a0chaque collaborateur<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tPourquoi imposer une seule et m\u00eame langue pour les commandes techniques \u00e0\u00a0toute votre \u00e9quipe\u00a0? Notre assistant\u00a0IA est disponible dans un large choix de langues\u00a0: vos collaborateurs v\u00e9rifient l’\u00e9tat des stocks ou g\u00e8rent les appels dans leur langue maternelle. De plus, le syst\u00e8me diffuse des notifications vocales automatis\u00e9es (Text-to-Speech) multilingues, offrant une exp\u00e9rience de travail 100\u00a0% mains libres \u00e0\u00a0vos\u00a0\u00e9quipes.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Un management simplifi\u00e9 pour\u00a0les\u00a0\u00e9quipes multiculturelles<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tManager des \u00e9quipes diversifi\u00e9es devient simple lorsque vous disposez d’une visibilit\u00e9 compl\u00e8te. x\u2011hoppers offre aux managers un\u00a0acc\u00e8s \u00e0\u00a0distance aux annonces du\u00a0magasin et fournit des\u00a0transcriptions instantan\u00e9es des\u00a0\u00e9changes. Vous gardez le\u00a0contr\u00f4le, soutenez vos \u00e9quipes au\u00a0bon\u00a0moment et identifiez les\u00a0freins op\u00e9rationnels, sans\u00a0avoir \u00e0\u00a0vous\u00a0d\u00e9multiplier physiquement.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Piloter le\u00a0point de\u00a0vente o\u00f9\u00a0que vous\u00a0soyez<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tNul besoin d’\u00eatre sur la surface de vente pour garantir la fluidit\u00e9 des op\u00e9rations. Gr\u00e2ce \u00e0 notre application mobile, acc\u00e9dez aux transcriptions pr\u00e9cises et en temps r\u00e9el des \u00e9changes en magasin, o\u00f9\u00a0que vous soyez. Et si un manager ne ma\u00eetrise pas toutes les langues parl\u00e9es par son \u00e9quipe, il dispose d’un historique \u00e9crit facile \u00e0\u00a0traduire pour briser d\u00e9finitivement les\u00a0silos de\u00a0communication.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"Real-time\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Diffuser des\u00a0messages clairs dans\u00a0la\u00a0langue de\u00a0votre\u00a0choix<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tVous devez transmettre les consignes du matin, des rappels r\u00e9glementaires ou des alertes urgentes\u00a0? Enregistrez et diffusez vos messages vocaux dans la langue de votre choix, \u00e0\u00a0l’\u00e9chelle du magasin ou aupr\u00e8s d’\u00e9quipes cibl\u00e9es. Le\u00a0syst\u00e8me permet \u00e9galement de planifier des alertes vocales automatis\u00e9es pour garantir que les informations cruciales soient bien transmises, sans risque d’oubli lors des changements d’\u00e9quipes.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Des d\u00e9cisions strat\u00e9giques bas\u00e9es sur\u00a0des\u00a0donn\u00e9es claires<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tNe pilotez plus vos magasins \u00e0\u00a0l’aveugle. x\u2011hoppers analyse les flux de communication et les temps de r\u00e9ponse aux alertes linguistiques. Vous identifiez pr\u00e9cis\u00e9ment les besoins d’accompagnement de vos collaborateurs, ciblez les formations n\u00e9cessaires et optimisez vos plannings gr\u00e2ce \u00e0 des donn\u00e9es r\u00e9elles et\u00a0concr\u00e8tes.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Bien plus qu'un\u00a0simple\u00a0outil de\u00a0communication<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tConnecter des \u00e9quipes multilingues n’est que la premi\u00e8re \u00e9tape. x\u2011hoppers vous aide \u00e0\u00a0automatiser les\u00a0t\u00e2ches courantes, \u00e0 acc\u00e9l\u00e9rer le\u00a0passage en caisse et \u00e0 unifier l’ensemble de vos op\u00e9rations sur\u00a0une\u00a0plateforme unique. Voici\u00a0comment nous vous accompagnons dans votre\u00a0croissance\u00a0:\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"On\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Un accompagnement acc\u00e9l\u00e9r\u00e9 pour\u00a0les\u00a0collaborateurs allophones<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tUn nouveau collaborateur vient d’arriver ou ne ma\u00eetrise pas encore parfaitement la langue\u00a0? Aucun probl\u00e8me. Nos casques intelligents offrent aux recrues un acc\u00e8s direct aux supports de formation et les connectent instantan\u00e9ment aux coll\u00e8gues bilingues, partout dans le magasin. En\u00a0rempla\u00e7ant le stress de l’incertitude par un soutien en temps r\u00e9el sur le terrain, vous acc\u00e9l\u00e9rez leur mont\u00e9e en comp\u00e9tences tout en maintenant des standards de\u00a0service\u00a0\u00e9lev\u00e9s.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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En savoir plus<\/a><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Ne manquez plus aucun client\u00a0\u2014 ni\u00a0aucune vente compl\u00e9mentaire<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tOffrez \u00e0 vos clients l’exp\u00e9rience d’achat fluide qui les fid\u00e9lisera. Gr\u00e2ce \u00e0 nos bornes d’appel intelligentes et au routage par comp\u00e9tences, les acheteurs sont mis en relation directe avec les collaborateurs les plus qualifi\u00e9s pour r\u00e9pondre \u00e0 leurs besoins sp\u00e9cifiques. \u00c9liminez l’attente qui provoque l’abandon d’achat, augmentez votre taux de conversion en magasin et maximisez chaque opportunit\u00e9 de\u00a0vente.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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En savoir plus<\/a><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Synchroniser l'int\u00e9gralit\u00e9 de\u00a0vos\u00a0op\u00e9rations<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tCessez de g\u00e9rer vos magasins en silos. x-hoppers connecte vos casques intelligents aux outils technologiques existants et aux objets connect\u00e9s (IoT) de votre point de vente. Qu’il s’agisse d’alertes de r\u00e9approvisionnement automatiques ou de notifications provenant des bornes d’appel clients, la plateforme orchestre la logistique de communication pour que vos \u00e9quipes se concentrent sur l’essentiel\u00a0: le\u00a0client.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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En savoir plus<\/a><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Pr\u00eat \u00e0\u00a0accompagner vos\u00a0magasins multilingues\u00a0?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\u00c9changez d\u00e8s aujourd’hui avec l’un\u00a0de\u00a0nos\u00a0experts pour\u00a0d\u00e9couvrir comment notre\u00a0solution intelligente de\u00a0retail vous\u00a0aide \u00e0\u00a0parler la\u00a0langue de\u00a0vos\u00a0clients.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tDiscutons\u2011en<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Accompagner les\u00a0magasins multilingues Brisez les barri\u00e8res linguistiques et\u00a0offrez une\u00a0exp\u00e9rience d’achat plus fluide gr\u00e2ce \u00e0\u00a0une\u00a0solution de\u00a0casques intelligents con\u00e7ue pour\u00a0les\u00a0\u00e9quipes et les\u00a0client\u00e8les multiculturelles. Discutons-en Une communication claire, quelle\u00a0que\u00a0soit la\u00a0langue Les barri\u00e8res de la langue ne doivent plus ralentir vos \u00e9quipes ni vous faire perdre de ventes. Alors que les solutions de communication traditionnelles en magasin ignorent totalement […]<\/p>\n","protected":false},"author":19,"featured_media":62368,"parent":27002,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-62145","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"\nSolution de communication multilingue en magasin\u00a0| x\u2011hoppers<\/title>\n<meta name=\"description\" content=\"Brisez les barri\u00e8res de la langue en magasin. 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