{"id":44685,"date":"2025-04-30T11:52:43","date_gmt":"2025-04-30T10:52:43","guid":{"rendered":"https:\/\/www.x-hoppers.com\/specialty-retail\/"},"modified":"2025-11-21T17:09:32","modified_gmt":"2025-11-21T16:09:32","slug":"specialty-retail","status":"publish","type":"page","link":"https:\/\/www.x-hoppers.com\/fr\/solutions\/industry\/specialty-retail\/","title":{"rendered":"Transforming specialty retail"},"content":{"rendered":"\t\t
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Transformez le\u00a0commerce sp\u00e9cialis\u00e9<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tOffrez un service client attentif et \u00e9clair\u00e9 gr\u00e2ce \u00e0\u00a0notre solution de\u00a0communication con\u00e7ue sp\u00e9cialement pour\u00a0le\u00a0retail, enrichie par\u00a0l’IA, et\u00a0proposez une\u00a0exp\u00e9rience d’achat\u00a0in\u00e9gal\u00e9e.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tEn savoir plus<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"x-hoppers\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tVoir nos int\u00e9grations<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Conseils d'experts, service\u00a0exceptionnel<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tDonnez \u00e0 vos \u00e9quipes les moyens d’offrir des\u00a0conseils d’experts d\u00e8s\u00a0le\u00a0premier jour, d’identifier les\u00a0clients ayant besoin d’aide et de\u00a0r\u00e9agir aux syst\u00e8mes du\u00a0magasin gr\u00e2ce \u00e0\u00a0une\u00a0combinaison intelligente de\u00a0nos casques mains libres et de\u00a0puissantes int\u00e9grations.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\"agara\"<\/figure><\/div>
\"chatgpt\"<\/figure><\/div>
\"Google-calendar\"<\/figure><\/div>
\"hikvision\"<\/figure><\/div>
\"hubspot\"<\/figure><\/div>
\"indyme\"<\/figure><\/div>
\"microsoft365\"<\/figure><\/div>
\"mobotix\"<\/figure><\/div>
\"salesforce\"<\/figure><\/div>
\"veesion\"<\/figure><\/div>
\"verkada\"<\/figure><\/div>\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Avec x\u2011hoppers, vous\u00a0pouvez\u00a0:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t<\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Servir les\u00a0clients plus rapidement<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tNe laissez plus jamais un\u00a0client attendre gr\u00e2ce \u00e0 des\u00a0points d’appel intelligents activ\u00e9s par\u00a0les\u00a0clients et \u00e0\u00a0des\u00a0alertes vid\u00e9o\u00a0IA qui vous informent d\u00e8s qu’un client a besoin d’aide, augmentant ainsi vos\u00a0ventes et la\u00a0satisfaction client.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tEn savoir plus<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t<\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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R\u00e9duire le\u00a0showrooming<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tSoyez imm\u00e9diatement inform\u00e9 lorsqu’un client manifeste de\u00a0l’int\u00e9r\u00eat pour un\u00a0article gr\u00e2ce \u00e0\u00a0nos alertes vid\u00e9o\u00a0IA, qui\u00a0d\u00e9tectent des\u00a0gestes sp\u00e9cifiques et un\u00a0temps d’arr\u00eat prolong\u00e9, vous permettant ainsi d’augmenter le\u00a0taux de\u00a0conversion.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tEn savoir plus<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Simplifier le\u00a0retrait en magasin<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tProposez un\u00a0service de\u00a0retrait rapide et efficace gr\u00e2ce \u00e0\u00a0des\u00a0points d’appel intelligents, physiques ou via une\u00a0application, qui\u00a0fournissent \u00e0\u00a0votre personnel les\u00a0informations n\u00e9cessaires pour\u00a0traiter la\u00a0commande et offrir un\u00a0service personnalis\u00e9.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tEn savoir plus<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t<\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Communiquer entre sites<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tConnectez la\u00a0surface de\u00a0vente \u00e0\u00a0d’autres magasins, centres de\u00a0distribution et centres d’appels gr\u00e2ce \u00e0\u00a0la\u00a0t\u00e9l\u00e9phonie int\u00e9gr\u00e9e de\u00a0x\u2011hoppers, permettant \u00e0\u00a0vos \u00e9quipes de\u00a0r\u00e9pondre aux appels directement depuis leur casque, o\u00f9\u00a0qu’elles se trouvent dans le\u00a0magasin.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tEn savoir plus<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t<\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Am\u00e9liorer la\u00a0fid\u00e9lisation du\u00a0personnel<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tRenforcez l’engagement de\u00a0vos employ\u00e9s et r\u00e9duisez le\u00a0turnover en les\u00a0connectant \u00e0\u00a0leurs coll\u00e8gues et en\u00a0leur fournissant les\u00a0outils les\u00a0plus r\u00e9cents, pour\u00a0qu’ils se\u00a0sentent soutenus et jamais\u00a0isol\u00e9s.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tEn savoir plus<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t<\/path><\/path><\/g><\/rect><\/clipPath><\/defs><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Renforcer la\u00a0connaissance produit<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tConnectez notre assistant\u00a0IA \u00e0\u00a0une base de\u00a0donn\u00e9es produits ou de\u00a0stock et donnez \u00e0\u00a0vos \u00e9quipes un\u00a0acc\u00e8s instantan\u00e9 \u00e0\u00a0l’information, sans intervention manuelle et en\u00a0toute libert\u00e9 de\u00a0mouvement.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tEn savoir plus<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t<\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Analyser et agir<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tIdentifiez les\u00a0articles qui ont le\u00a0plus de\u00a0succ\u00e8s, mesurez les\u00a0temps de\u00a0r\u00e9ponse du\u00a0personnel et rep\u00e9rez les\u00a0zones probl\u00e9matiques en magasin gr\u00e2ce \u00e0\u00a0notre logiciel d’analyse flexible, qui\u00a0peut \u00e9galement exporter les\u00a0donn\u00e9es vers le\u00a0tableau de\u00a0bord de\u00a0votre\u00a0choix.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tEn savoir plus<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t<\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Pr\u00e9parez vos magasins pour l'avenir<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tAvec des donn\u00e9es IoT en temps r\u00e9el, des API ouvertes et une automatisation aliment\u00e9e par l’IA, vos magasins ne s’adaptent pas seulement, ils s’am\u00e9liorent continuellement, garantissant que vos magasins restent connect\u00e9s, conformes et en avance sur les\u00a0d\u00e9fis de\u00a0demain.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tEn savoir plus<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Cr\u00e9ez une exp\u00e9rience d'achat\u00a0unique<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tMettez vos clients au centre de\u00a0vos priorit\u00e9s et d\u00e9marquez\u2011vous de\u00a0la\u00a0concurrence gr\u00e2ce\u00a0\u00e0\u00a0:\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Un lien direct avec\u00a0votre personnel<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tAvec nos casques, les\u00a0vendeurs peuvent passer et recevoir des\u00a0appels directement depuis le\u00a0magasin, leur permettant ainsi de\u00a0r\u00e9pondre aux appels clients, de\u00a0contacter les\u00a0prestataires de\u00a0service ou m\u00eame de\u00a0collaborer avec un\u00a0coll\u00e8gue dans une\u00a0autre enseigne. Et\u00a0gr\u00e2ce aux alertes de\u00a0nos points d’appel intelligents et aux int\u00e9grations syst\u00e8me, les\u00a0clients re\u00e7oivent l’aide du\u00a0bon collaborateur, au\u00a0bon\u00a0moment.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Le savoir \u00e0\u00a0la\u00a0demande<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tOubliez la\u00a0phrase “Je\u00a0ne\u00a0sais\u00a0pas” gr\u00e2ce \u00e0\u00a0nos casques et \u00e0\u00a0notre assistant\u00a0IA. En\u00a0appuyant simplement sur un\u00a0bouton, les\u00a0vendeurs peuvent contacter leurs coll\u00e8gues en\u00a0magasin ou \u00e0\u00a0distance. S’ils ne\u00a0sont pas disponibles, ils\u00a0peuvent interagir avec notre assistant\u00a0IA, qui\u00a0leur fournit instantan\u00e9ment des\u00a0informations sur les\u00a0produits et la\u00a0disponibilit\u00e9 des\u00a0stocks, directement via le\u00a0casque, o\u00f9 qu’ils soient dans\u00a0le\u00a0magasin.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Pr\u00eat \u00e0\u00a0\u00e9quiper votre \u00e9quipe d'experts\u00a0?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\tDiscutez avec un\u00a0membre de\u00a0notre \u00e9quipe pour\u00a0d\u00e9couvrir comment x\u2011hoppers peut vous aider \u00e0\u00a0cr\u00e9er une\u00a0exp\u00e9rience en\u00a0magasin inoubliable, qui\u00a0augmente la\u00a0satisfaction client et stimule les\u00a0ventes.<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tParlons-en !<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Transformez le\u00a0commerce sp\u00e9cialis\u00e9 Offrez un service client attentif et \u00e9clair\u00e9 gr\u00e2ce \u00e0\u00a0notre solution de\u00a0communication con\u00e7ue sp\u00e9cialement pour\u00a0le\u00a0retail, enrichie par\u00a0l’IA, et\u00a0proposez une\u00a0exp\u00e9rience d’achat\u00a0in\u00e9gal\u00e9e. En savoir plus Voir nos int\u00e9grations Conseils d’experts, service\u00a0exceptionnel Donnez \u00e0 vos \u00e9quipes les moyens d’offrir des\u00a0conseils d’experts d\u00e8s\u00a0le\u00a0premier jour, d’identifier les\u00a0clients ayant besoin d’aide et de\u00a0r\u00e9agir aux syst\u00e8mes du\u00a0magasin gr\u00e2ce \u00e0\u00a0une\u00a0combinaison intelligente […]<\/p>\n","protected":false},"author":2,"featured_media":49552,"parent":44866,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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